A central HUB designed for the safety of the entire family in the home environment.
Product Design, UX
Design a new device working as a HUB for the safety of the entire family, able to provide telecare, assistance and monitoring services.
The HUB suggested will embed several technologies, able to offer a multifunctional and connected device. It shall have a discreet, intuitive and reliable design placed at the centre of the the user experience to be able to convey a sense of safety for the entire family.
The designs are based on the user’s perception of how they will interact with the products in an emergency situation. I have created enough signifiers for the user to be able to recognise how the products work with little / no effort. I believe obviousness is key when it comes to safety in design. I therefore want the user to perceive, interpret and perform quickly to lessen the time of the emergency and feel I have accomplished this through the simplicity and uniqueness of my design.
The Hub has been designed with the user and environment in mind. Although the primary function is the safety of the entire family, it will also be at the centre of the home at all times. Therefore, the shape and aesthetics must be pleasing to have satisfactory visual impact. With this in mind, I designed The Hub to be modern, unique and subtly innovative.
Cables can look messy and put users off wanting the product. I therefore came up with an innovative cable management system by creating 30% of open space underneath the device to accommodate numerous cables needing to be plugged in at any time. Having this space allows the device to sit flush on a table / wall whilst also reducing the amount of materials needed to create The Hub, thus saving cost by using minimal material.
I wanted to design the remote to be simplistic, obvious and considerate to make sure the user is happy to wear around their wrist or as a pendant.
The idea to activate of the emergency button stems from the user in a panicked situation. In a panicked situation, the user cannot control themselves, will become flustered and will not be thinking straight. If they are wearing this remote, they are in no doubt going to press the button numerous times and will want instant feedback for confirmation something is happening or will begin to panic more. I overcame this by making sure if the button is pressed more than 3 times within 10 seconds the alarm will trigger and the device will start to vibrate, calming the user and help them to start thinking straight.
The watch features only one button, is the size of a fingertip and includes a small green / red LED light. It has been designed this way to stop the button being accidentally pressed and adds to the confirmation that if the LED light turns from green to red that the button has been activated.
Users with disabilities such as arthritis, Parkinson’s etc. may find it difficult and uncomfortable to attach the remote to the wrist. I therefore made the strap to be buckle-less to make sure anybody who wears this will easily be able to slide the remote on and off their wrist with little / no effort. Having a buckle-less strap also adds to the comfort due to a buckle sometimes “digging in” to the skin.
The remote is interchangeable by holding down the buttons underneath the watch face to simply slide the face off to attach on to a pendant instead. This works by using a simple clipping spring mechanism to hold the face in place and is released when the buttons underneath the face are pressed. The face can only be removed however if both the buttons are pressed down at the same time to mitigate the face accidentally falling off.